Complete Lab solutions under one roof
Labex Private Limited provides complete Laboratory solutions under one roof, from basic consumables to advanced equipment, we provide you everything.
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Return & Exchange Policy
At Labex Private Limited, we value customer satisfaction and strive to provide high-quality products. To ensure a smooth shopping experience, please read our exchange policy carefully:
Eligibility for Exchange
- Products can be exchanged within 14 days of delivery.
- The item must be unused, in original packaging, and in resalable condition.
- Customers must inform us via phone or email before sending the item back.
Non-Exchangeable Items
For safety and quality reasons, the following products cannot be exchanged:
- Chemicals
- Reagents
- Any liquids
Exchange Process
- Contact our customer support team to initiate an exchange request.
- Ship the item back to our office after confirmation.
- Once inspected, we will arrange the exchange.
Costs & Price Differences
- Customer pays all shipping costs related to exchanges.
- If the new item is more expensive, the customer must pay the difference.
- If the new item is less expensive, the difference will be refunded to the customer.