1. General

• These terms apply to all purchases made through our website.
• Labex reserves the right to update or change these terms at any time without prior notice.

2. Products & Orders

• We strive to provide accurate product descriptions, images, and specifications. However, slight variations may occur.
• Orders are subject to product availability. If an item is out of stock, we will inform you promptly.
• Prices are subject to change without prior notice.

3. Payments

• Currently, customers are required to pay directly into our official bank account.
• Orders will be processed only after payment confirmation.

4. Shipping & Delivery

• We deliver orders within Pakistan only.
• Delivery time is usually 3–7 working days, but delays may occur due to courier services or unforeseen circumstances.
• Shipping charges are calculated based on product size, weight, and destination.

5. Returns & Exchanges

• We offer exchange only (no refunds) within 14 days of delivery.
• Certain items such as chemicals, reagents, and liquids are non-exchangeable.
• Customers must inform us before sending any item back for exchange.

6. Customer Responsibilities

• Customers must provide accurate personal and delivery information.
• Labex is not responsible for failed deliveries caused by incorrect or incomplete information provided by the customer.

7. Limitation of Liability

• Labex is not responsible for delays, damages, or losses caused by third-party courier services or events beyond our control.
• Our liability is limited to the value of the product purchased.

8. Governing Law

• These terms shall be governed by and interpreted under the laws of Pakistan.